Hi Phil.


I am sorry it has taken me so long to send you this message. I suppose it's only now I feel able to do it.


On behalf of myself and my family I would like to say an enormous thank you for enabling us to give Charlotte such a beautiful farewell.


Many people were surprised to learn that you in fact never met Charlotte! A testament to your incredible listening and interpretation skills. 


The entire service was very 'Charlotte' and I know that even on such a sad day most people left feeling exactly as I did.


 Incredibly proud of Charlotte, humbled at the enormous impact one little girl had.... and with a smile on our faces! 


Though obviously it is still a very difficult time, memories of that day help me to get through. Such a perfect, happy, uplifting service only cements the wonderful memories I already have. 


Once again huge thank you